Customer Reviews

What our customers are saying.


Bruce Kelly Wedding Reception

It was a fantastic night. Your staff did a great job. Everyone loved the venue and lots of compliments on the food. Every dish was great.




Dana S., Wedding Reception

We had our ceremony and reception at the B.O.B. and were beyond happy with not only how beautiful L3vel is as a reception space, but also how incredible the staff is! Our wedding went off almost entirely without a hitch! We worked with 2 different coordinators while planning as our coordinator was out of office for our big day celebrating her own big day. No details were missed as we were passed between coordinators. Both Lori and Madeline were responsive, so easy to work with and on top of everything! We wish we could relive our day over and over and would do it at the B.O.B. every time!




Don McSween, Wedding Reception

Just wanted to reach out to you & tell you how happy we were with our daughter’s wedding reception at the BOB L3vel. From the time we visited the venue last August until her wedding August 10, 2019, your team has been highly professional & helpful. Lori Bloodworth was exceptional and really made the planning and day of events easier for us and less stressful! Everything was set up exactly as we wanted, the food was delicious and the timing for our 180 guests to go through the buffet line was quick. Lori was so helpful at the end of the night as well, packing & organizing all of our items in the same state they were brought in. A huge thanks to you & your staff for making Rachel & Eric’s wedding reception perfect! We will certainly recommend L3vel to our friends.




Kristin Koehl Wedding

Thank you for being a dream to work with! You made the day turn out amazing, the staff was just a delight and I received so many compliments from the guests about how nice everyone treated them at the BOB (truly love this!). Everything was amazing and I would not change a thing - it was perfect. Thank you for making my day amazing! I would love to have another event there some day in the future because you and your team do such a great job. AND I would absolutely request your assistance :)!




Kathy Terpstra Wedding Reception

We told Natalie to let you know too how unbelievably amazing everything was last night. The food was beyond delicious. Absolutely everything was top notch! All the guests we spoke with raved about the food and said it was the best reception that had ever been to, and that is high praise coming from some pretty elite folks, lol! I'm sure you will see more events generated from your stellar performance last night! The staff, especially Rebecca and Shannon and of course Charlie we're a joy to work with and had every detail covered. Thank you again for everything, it was truly an amazing experience!




Trish Reno, Wedding Reception

It was the most perfect day! Everyone at Paddock Place went above and beyond to make sure everything was amazing, and Nicole Dingman Photography was so easy and fun to work with! I wouldn’t have changed a thing for our special day!




Ben & Lindsay, Wedding

Gilmore Catering has a reputation for being the best which is why we use them anytime we need a caterer. So when it was time to plan my wedding, it was a no-brainer that they would be handling our reception. The whole team is so easy to work with and they bent over backwards to make sure everything was amazing for our special day. Even when issues with the menu or venue policies arose, the necessary adjustments were quickly made without additional costs to us. The one thing you know for sure when hire them is the meal will be great! From the initial planning of the event to the servers at the reception, everyone associated with Gilmore Catering made it their personal mission to ensure that my wedding day was perfect. If you are having an event in Grand Rapids or West Michigan and don't hire them, you’re crazy!




Dajanae Gaston, Wedding Reception

Everyone loved the catering crew so much! There were so many nice things said! The food was amazing!! Everyone ate and we were all wildly impressed!! So I want to say a big thanks to all the lovely people that were a part of the preparation it was beyond wonderful! They even got right on it when we realized we had some miscommunication as far as the vegan meal goes & potatoes w/o pork. We made it work and it was lovely!! I’m so grateful for all you did! Thank you from the bottom of my heart!




Taber Wedding Reception

The day of the wedding was a very warm one and the ceremony took place in Dimnent Chapel, which is not air conditioned. When 250+ guests arrived at the reception, your staff was butlering beer and wine to assist the large number of thirsty people in line at the bar. They also brought drinks to the wedding party who were assembled downstairs before their entrance at the reception. Your staff was professional and very pleasant to work with. The meal, drinks, and wedding cake were served in a timely fashion to a very large group. Your staff handled it beautifully. Also, the pre-planning, taste testing, and final run through were well done. Any questions we had during the process were answered promptly.




Katie Cole Wedding Reception

We just had our wedding at The L3vel at the B.O.B. and Charlie was our manager that night for Gilmore Catering, and I can honestly say I have no constructive feedback for him or his team. They did a perfect job. The bartending was stellar, the food was amazing, and Charlie did an amazing job keeping everything on time that night. Couldn't have asked for better food, and I got several compliments on the food, and a few of the guests said "it was the best food they have ever had at a wedding, EVER!" Great job Gilmore and The B.O.B. for making our day so very special!




VanderPlas-Hoekstra Wedding

We are extremely pleased with our choice of Gilmore Catering for our wedding day at Felt Mansion. Charlie, our event manager, is a master at what he does and the serving staff was friendly and knowledgeable. So many special touches like a server carrying my plate back to the table for me, one of the servers pulling out my grandmother’s chair for her, the team cleaning the chargers when that was not in their job description, and so much more. We received many compliments on the food and the service. I was also impressed with the pre-planning; Angela Shea worked so well with me as an adviser, kept me on a timeline, advised great food options and portions, and contributed greatly to the success of the day. I could not have imagined going with any other catering company for our wedding day.




Burciaga Wedding Reception

We loved our wedding reception at Baker Lofts. It was like a dream and better than I ever imagined. The service was phenomenal, the food amazing, and the venue beautiful. I know you gave us the deal of a life time and worked within our budget. I still can't believe how everything worked out for us. It was the best wedding food I’ve ever had. Thank you, thank you, thank you!




Lauri Miller Wedding Reception

Everything was absolutely fabulous!!!! The guests couldn’t stop talking about how great the food was, especially the salad, rolls, and potatoes, and how beautiful everything was. Charlie and his crew were absolutely amazing! I think you guys are so lucky to have him! And you were awesome, as well. You were so easy to work with and really helped us pull off a wonderful event. Thank you all!!!!




Jessica P, Wedding Reception

We couldn't have asked for a better wedding reception thanks to everyone at the B.O.B that made it happen! Madeline was our event coordinator and helped with the reception and every detail leading up to the day. She was very professional and quick to respond to all of my questions. All of our guests were so impressed with the venue's location, service and the food. We had exceptional service and the staff went above and beyond to make sure everything ran smoothly and we had the perfect day. I would highly recommend this venue to any bride!




Jodi Gerrits, Gerrits-Kalkman Wedding Reception

Amazing appetizers and dinner! Great to work with Kim Lemmen and other staff. Helpful, quick with answers to questions. Lovely venue.




Smith-Ryan Wedding Reception

Wow, what a great job Gilmore did for this wedding! It was amazing, the food, Maggie and her staff, etc., I can't thank you enough! Everyone raved about the food! Thank you again for your partnership on such a successful event, --Pam Edmunds




Devin Brines, Wedding Photographer

I have photographed two weddings at the top floor of the B.O.B. in downtown Grand Rapids (which is overseen by Gilmore Catering), and I have always been impressed. First of all, the place is beautiful. From the skywalk leading into the space, to the wide views of downtown, and the beautiful lighting, everything is perfect. Furthermore, the staff is always excellent -- super polite and helpful. Being there is always a treat, and whenever anyone asks me for recommendations for wedding venues in Grand Rapids, I always say the third floor of The B.O.B. I can't recommend it enough.




Leslie Kleinschmidt Wedding Reception

I wanted to send a thank you and kuddos to the team at Gilmore Catering. From the beginning, we appreciated your and Barb’s prompt responses, professionalism and industry expertise. You ALL were so great to work with and the food was outstanding. In fact, several guests are still commenting how delicious the food was. They also loved Jen behind the bar. The team led by Charlie couldn’t have been more hospitable. Ryan and I have been in the service industry a very long time - we’ve never seen staff so attentive. I needed to leave my dinner for a brief moment and came back to it covered to keep it warm. The service staff was checking in with us to see if they could take empty glassware from us or if there was anything they could get us. These are just a few small things that made a huge impact on our day. Please share with the staff a huge thank you from us and to please keep up the great work! We will definitely recommend Gilmore Catering in the future.




VanWieren-Jones Wedding Reception

We received SO many compliments on the food, and I personally scarfed down my entire plate, it was so delicious! In addition, I really appreciate your attention to detail and all of our thorough planning meetings and many (many) e-mails. We really enjoyed working with both Kim and Luke. Kim, you had so many helpful planning tips and I very much appreciate you being direct and helping us stick to our budget. Luke, you were so professional yet still fun at the wedding. You handled the keg situation with tact. I was so shocked we ran out of the first keg during the cocktail hour! Our friends were having so much fun :) And I'm glad that Andy was able to pay the bill for the extra keg. It was great that you had us identify someone beforehand at our meeting on Thursday before the wedding because it made that decision a lot smoother the day of. The bartenders and staff were so helpful and gracious. It was so nice that someone was able to carry my plate for me through the buffet and to my table. We also appreciated the cake cutting and placing on the buffet table! Overall, our day was better than we even imagined and Gilmore Catering was a huge reason for that. Thank you so much! Emily and Zach




Widmayer Wedding Reception

I would definitely recommend Gilmore Catering to my family, friends, and colleagues. Your staff was very friendly and working with them was a pleasure. The food and service were also very good. I am very happy with the experience and will highly recommend you to others.